Shipping policy
Shipping & Delivery Policy
Last updated: 22 October 2026
A little sunlight, delivered to your doorstep.
At The Sunlight Edit, we carefully prepare every order so your jewelry arrives beautifully presented and ready to wear.
1. Delivery Locations
We currently ship within the United Arab Emirates.
International shipping is not yet available. We look forward to introducing international delivery in the future.
2. Order Processing
Orders are prepared for dispatch after successful payment confirmation.
Our standard processing time is 1–2 business days excluding public holidays and exceptional circumstances.
Processing times may vary during collection launches, promotional periods or unusually high order volumes.
3. Delivery Times
Estimated delivery times and applicable shipping charges are displayed at checkout or communicated before order confirmation.
Delivery estimates are not guaranteed unless expressly stated.
If an unexpected delay occurs, we will provide appropriate updates and assist with resolving the issue.
Your statutory rights relating to delayed or undelivered orders remain unaffected.
4. Delivery Partner
We work with Quiqup and may use other professional delivery partners to fulfill orders across the UAE.
Once your order has been dispatched, tracking information will be provided where available.
5. Shipping Charges
Delivery charges are calculated and displayed during checkout before payment.
Any applicable free-shipping promotions will be clearly communicated on our website.
6. Delivery Information
Please ensure your shipping address, building name, apartment or villa number, area and contact number are accurate and complete.
If you notice an error after placing an order, contact us as soon as possible.
We will make reasonable efforts to accommodate corrections before dispatch.
7. Failed Delivery Attempts
If delivery cannot be completed because of inaccurate address information or repeated unsuccessful delivery attempts, our team or delivery partner may contact you to arrange another attempt.
Additional charges may apply to customer-requested redelivery where disclosed and agreed in advance.
8. Lost or Damaged Shipments
If your order is lost, arrives damaged or has not been delivered as expected, please contact us at [Customer Support Email].
We will investigate with our delivery partner and provide an appropriate resolution in accordance with applicable law.
9. Contact Us
For questions about your order or delivery:
The Sunlight Edit LLC
Email: christelle@thesunlightedit.com
phone: +971509619347